Legal

Welcome to Post and Ghost ("Service"), operated by Post and Ghost ("we", "us", "our"). By accessing or using the Service at postandghost.com, you agree to be bound by these Terms of Service.

1. Service Description

Post and Ghost is a multi-platform social media posting tool that allows you to publish content to connected social media accounts (including X, Bluesky, and Threads) from a single interface.

2. Accounts

You must create an account to use the Service. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must be at least 13 years old to use the Service.

3. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Post content that is illegal, harmful, threatening, abusive, or otherwise objectionable
• Attempt to gain unauthorized access to the Service or its related systems
• Use the Service to spam or send unsolicited messages
• Interfere with or disrupt the Service or servers

4. Third-Party Platforms

The Service connects to third-party social media platforms. Your use of those platforms is governed by their respective terms of service. We are not responsible for the availability, content policies, or actions of third-party platforms.

5. Subscriptions and Payments

Paid features are available through subscription plans. Payments are processed by our Merchant of Record, Paddle. By subscribing, you also agree to Paddle's terms of service. Subscriptions renew automatically unless cancelled before the renewal date.

6. Intellectual Property

You retain ownership of all content you post through the Service. We do not claim any intellectual property rights over your content. The Service itself, including its design, code, and branding, is owned by Post and Ghost.

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that posts will be successfully delivered to third-party platforms.

8. Limitation of Liability

To the maximum extent permitted by law, Post and Ghost shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may delete your account at any time. Upon termination, your right to use the Service ceases immediately.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

1. Information We Collect

We collect the following information:

• Account information: email address and password when you sign up
• Profile information: name, username, and avatar (optional)
• Social media tokens: OAuth tokens and credentials for connected platforms, stored securely with AES-256-GCM encryption at rest
• Post content: the messages you compose and post through the Service
• Usage data: basic analytics such as post counts and subscription status

2. How We Use Your Information

We use your information to:

• Provide the Service (posting to your connected social accounts)
• Authenticate your identity and manage your account
• Process payments and manage subscriptions (via Paddle)
• Improve and maintain the Service

3. Data Storage and Security

Your data is stored in Supabase (PostgreSQL) with row-level security policies. Social media credentials are encrypted at rest using AES-256-GCM encryption. We use HTTPS for all data transmission.

4. Third-Party Services

We share data with the following third-party services only as needed to operate:

• Supabase: database and authentication
• Paddle: payment processing (Merchant of Record)
• Vercel: hosting and deployment
• Social media platforms: your posts are sent to the platforms you select

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days. Posts already published to third-party platforms are not affected by account deletion.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Disconnect your social media accounts at any time

To exercise these rights, contact us at support@bannme.com.

7. Cookies

We use essential cookies only for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the email associated with your account.

1. Subscription Refunds

If you are not satisfied with your Haunted subscription, you may request a full refund within 14 days of your initial purchase or most recent renewal. Refund requests after 14 days will be reviewed on a case-by-case basis.

2. How to Request a Refund

To request a refund, email us at support@bannme.com with your account email and the reason for the refund. We aim to process all refund requests within 5 business days.

3. Cancellation

You can cancel your subscription at any time from your profile settings. After cancellation, you will retain access to paid features until the end of your current billing period. No partial refunds are issued for unused time after the 14-day refund window.

4. Payment Processor

All payments and refunds are processed by Paddle, our Merchant of Record. Refunds will be returned to the original payment method used at purchase.